Frequently Asked Questions

What information do I need to open an account online with M&T?

To open an individual account in your name only, you will need 1) a valid U.S. drivers license and 2) a valid U.S. Social Security number and you must be at least 18 years of age. If you are applying for a joint account, 1) the primary applicant must be at least 18 years of age and the co-applicant must be 16 years of age or older and (2) both joint applicants must have a valid U.S. drivers license and a valid U.S. Social Security number. You will be required to provide this information, along with a U.S mailing address. If you are not a U.S. Citizen or U.S. Resident Alien and do not have this information, you will not be able to open an account online.

Can I apply for/open a joint account?

Yes. If you applying for a joint account, 1) the primary applicant must be at least 18 years of age and the co-applicant must be 16 years of age or older and (2) both joint applicants must have a valid U.S. drivers license and a valid U.S. Social Security number.

Is this online application secure?

M&T Bank uses encryption for online security. Encryption technology helps provide secure transmission data using a mathmatical formula to scramble the data. Without a corresponding "decoder" the transmission would look like nonsense text and would be unusable. We maintain strict security standards and procedures to prevent unauthorized access to your information, including 128-bit encryption.

How many accounts can I open online at one time?

You have the ability to open one checking and one savings account during the application process.

How can I make my opening deposit?

You can choose to make your opening deposit in one of two ways: Transfer funds from another bank account you have in your name via ACH or send us a paper check in the mail.

How can I make an additional deposit to my account?

Once your account is open, you can deposit money into your account at an M&T Bank ATM, visit an M&T branch or transfer from an eligible M&T account.

Can I open an account at an M&T Bank branch?

In order to take advantage of this special rate you can only open an M&T e-Money Market Account online. Once your account is opened you can, however, service your account at any M&T branch.

What can I expect after my account is opened online?

After you have completed the application, a confirmation e-mail will be sent to the email address you provided during the application process. You will also need to print, sign and return your signature card to M&T. If you have decided to mail a paper check to M&T for your opening deposit, you must mail your check, along with your signed signature card, to the M&T address provided on the signature card.

What is an Annual Percentage Yield (APY)?

The "APY" or Annual Percentage Yield is the rate of return on an interest-bearing account for a one-year period based on the interest rate and frequency of compounding. The APY for an account that pays a variable interest rate (i.e., an interest rate that may change after the account is opened) is a hypothetical rate that assumes that the interest rate will not change, although, in fact, it may change in accordance with the features and terms of the account. The interest rates and APYs for accounts that can be opened with M&T online are variable and may change at any time in our discretion without prior notice, before or after an account is opened. The current APY for a particular account is located on the specific product page and is displayed on the "Verify Your Information" screen at the end of the online account opening application.

Is there a telephone number I can call for online support?

Yes, for online support please call 1-866-236-1515.

Can I open an account online if I'm not a U.S. Citizen?

You can only apply online if you are a U.S. Citizen or U.S. Resident Alien with a valid U.S. Social Security Number or Taxpayer Identification Number.

What additional software do I need?

Adobe® Acrobat® ReaderTM is free software used for viewing and printing PDF files. You will need this software installed on your computer in order for your computer to download, display or print the account disclosures. To download Adobe Acrobat Reader, click here.

How will I know when my opening deposit is made?

If you fund your opening deposit with a transfer of funds from another bank account, your account will be funded approximately 5 of our business days from when the funds are received (i.e., approximately 5 business days after you complete your online application). For accounts funded by a paper check you mail to M&T, we will deposit the check into your new account on the business day we receive it. Funds from any deposit will become available for your use according to the Availability Disclosure for Consumer Deposit Accounts applicable to your account.